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sales@wmconline.co.uk
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Privacy Policy

Effective Date: 01/02/2025
Welcome to **Window Machine Consumables** (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website located at [wmconline.co.uk] (“Website”). We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom, Ireland, and the European Union.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
1. Data We Collect
1.1 Personal Data: We may collect personal data that you provide to us, including but not limited to:

– Name
– Email address
– Billing and shipping address
– Payment information
– Phone number
– IP address
– Any other information you provide when interacting with our website

1.2 Automatically Collected Data: We collect data automatically when you use our
website, including:
– Browser type and version
– Device type and operating system
– Pages viewed and navigation patterns
– Time spent on our website
– Cookies and tracking technologies (see Section 7 for more information)

2. How We Use Your Data

We use your personal data for the following purposes:
– Order Fulfilment: To process and deliver orders, manage payments, and provide customer support.
– Communication: To send transactional emails, service updates, and respond to inquiries.
– Marketing: To provide promotional content if you have opted in (you can opt-out at any time).
– Website Improvement: To monitor, analyse, and enhance the performance and usability of our website.
– Legal Compliance: To comply with legal obligations and protect against fraudulent activities.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

– Contractual Obligation: To fulfil our contract with you when processing orders.
– Consent: When you provide explicit consent for specific uses (e.g., marketing).
– Legitimate Interest: To improve our services and ensure Website security.
– Legal Compliance: To meet legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:
– Service Providers: Third-party providers for payment processing, delivery services, and Website analytics.
– Legal Authorities: If required by law or to protect our rights and users.
– Business Transfers: In case of a merger, acquisition, or asset sale.
All third parties are contractually obligated to process data in accordance with GDPR standards.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:
– Access: Request a copy of your personal data.
– Rectification: Correct inaccuracies in your data.
– Erasure: Request deletion of your personal data (subject to legal obligations).
– Restriction: Limit how we process your personal data.
– Objection: Object to processing based on legitimate interests.
– Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, contact us at [Insert Contact Information]. We will respond
within one month as required by GDPR.

6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. When no longer needed, data will be securely deleted or anonymized.
7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.
Cookies may include:
– Essential Cookies: Necessary for basic Website functionality.
– Performance Cookies: Track Website performance and usage analytics.
– Marketing Cookies: Deliver personalized marketing content.
You can manage or disable cookies via your browser settings. For more details, see our [Cookie Policy] (1).

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
If we transfer your personal data outside the UK, Ireland, or the EU, we ensure adequate safeguards are in place, such as standard contractual clauses or other lawful mechanisms.
10. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
12. Contact Us
If you have questions about these Terms, contact us at:
sales@wmconline.co.uk Thank you for visiting Window Machine Consumables.
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